Terms and Conditions
সর্বশেষ আপডেট: February 04, 2026
Terms and Conditions for personal.dokomat.com
Last Updated: February 4, 2026
Please read these Terms and Conditions carefully before using personal.dokomat.com and our TRC Cancellation Letter Generator service.
---
## 1. Service Provider
**Soft Affairs Spółka z ograniczoną odpowiedzialnością**
Pl. Wolności 6/108, 60-324 Poznań, Poland
- KRS (National Court Register): 0000999132
- NIP (Tax ID): 7792546094
- REGON: 523483002
- Email: info@personal.dokomat.com
- Website: personal.dokomat.com
---
## 2. Definitions
- **Service** - The TRC Cancellation Letter Generator available at personal.dokomat.com
- **User** - Any person who accesses or uses the Service
- **Letter** - The TRC cancellation letter generated by our Service
- **We/Us/Our** - Soft Affairs Sp. z o.o.
---
## 3. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Service.
You must be at least 18 years old to use this Service. By using the Service, you confirm that you are 18 years of age or older.
---
## 4. Service Description
We provide an online service to generate grammatically correct Polish letters for notifying immigration authorities about termination of employment for holders of Temporary Residence Cards (TRC) in Poland.
Our Service includes:
- Online form for entering your information
- AI-powered document extraction (optional)
- Generation of formal Polish letter
- PDF download of the generated letter
---
## 5. Account Registration
### 5.1 Google Sign-In
We use Google OAuth for user authentication. By signing in with Google, you authorize us to access your basic profile information (name, email, profile picture) as described in our Privacy Policy.
### 5.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
---
## 6. Payment Terms
### 6.1 Pricing
The current price for our Service is 49.99 PLN per letter. All prices include applicable VAT.
### 6.2 Payment Processing
Payments are processed securely through Stripe. We do not store your credit card information. By making a payment, you agree to Stripes Terms of Service.
### 6.3 Invoice (Faktura VAT)
If you require a VAT invoice, you can request one during checkout by providing your company details (name, NIP, address).
---
## 7. User Responsibilities
By using our Service, you agree to:
- Provide accurate and complete information
- Review the generated letter carefully before use
- Submit the letter to the appropriate immigration office yourself
- Use the Service only for lawful purposes
- Not attempt to circumvent any security measures
---
## 8. AI Document Extraction
### 8.1 Optional Feature
Our Service offers optional AI-powered extraction of information from your TRC decision documents.
### 8.2 User Control
- All extracted data can be reviewed and edited before submission
- You are responsible for verifying the accuracy of extracted information
- You can choose to enter information manually instead
### 8.3 No Automated Decisions
The AI extraction is an assistive feature only. No decisions are made solely by automated processing. You always have final control over the data used in your letter.
---
## 9. Intellectual Property
### 9.1 Our Content
All content, design, logos, and materials on our website are owned by Soft Affairs Sp. z o.o. and protected by Polish and international intellectual property laws.
### 9.2 Your Content
You retain ownership of the information you provide. By using our Service, you grant us a limited license to process your data for the purpose of generating your letter.
---
## 10. Limitation of Liability
### 10.1 Service Limitations
We provide a letter generation service only. We do NOT:
- Provide legal advice
- Guarantee acceptance by immigration authorities
- Guarantee any specific legal outcomes
- Act as your legal representative
### 10.2 Liability Cap
To the maximum extent permitted by Polish law, our total liability for any claims arising from your use of the Service shall not exceed the amount you paid for the Service.
### 10.3 Exclusions
We are not liable for:
- Decisions made by immigration authorities
- Delays in processing by authorities
- Consequences of inaccurate information provided by you
- Indirect, incidental, or consequential damages
---
## 11. Consumer Rights (Polish Law)
### 11.1 Right of Withdrawal
Under Polish Consumer Rights Act (Ustawa o prawach konsumenta), you have 14 days to withdraw from a distance contract without giving any reason.
### 11.2 Digital Content Exception
However, by clicking "Pay and Generate Letter" and proceeding with download, you expressly consent to immediate performance of the service and acknowledge that you lose your right of withdrawal once the letter is generated and made available for download.
### 11.3 Consumer Guarantees
If you are a consumer under Polish law, nothing in these Terms affects your statutory rights.
---
## 12. Third-Party Services
Our Service integrates with:
### 12.1 Stripe
Payment processing. See: https://stripe.com/legal
### 12.2 Google
Authentication via Google Sign-In. See: https://policies.google.com/terms
### 12.3 OpenRouter AI
Document extraction. See: https://openrouter.ai/terms
We are not responsible for the practices of these third-party services.
---
## 13. Privacy and Data Protection
Your use of our Service is also governed by our Privacy Policy and Cookie Policy. By using the Service, you consent to the collection and use of your data as described in those policies.
For information about your rights under GDPR, please see our Privacy Policy.
---
## 14. Termination
### 14.1 By You
You may stop using the Service at any time.
### 14.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Use the Service for unlawful purposes
- Engage in fraudulent activity
---
## 15. Governing Law and Jurisdiction
### 15.1 Governing Law
These Terms are governed by the laws of the Republic of Poland.
### 15.2 Jurisdiction
Any disputes shall be resolved by the courts competent for the registered office of Soft Affairs Sp. z o.o. in Poznan, Poland.
### 15.3 Consumer Disputes
If you are a consumer, you may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
---
## 16. Changes to Terms
We may modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.
For significant changes, we will notify registered users via email.
---
## 17. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
---
## 18. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Soft Affairs Sp. z o.o. regarding the Service.
---
## 19. Contact Us
For questions about these Terms:
**Email:** info@personal.dokomat.com
**Address:**
Soft Affairs Sp. z o.o.
Pl. Wolnosci 6/108
60-324 Poznan, Poland
---
© 2026 Soft Affairs Sp. z o.o. All rights reserved.
Last Updated: February 4, 2026
Please read these Terms and Conditions carefully before using personal.dokomat.com and our TRC Cancellation Letter Generator service.
---
## 1. Service Provider
**Soft Affairs Spółka z ograniczoną odpowiedzialnością**
Pl. Wolności 6/108, 60-324 Poznań, Poland
- KRS (National Court Register): 0000999132
- NIP (Tax ID): 7792546094
- REGON: 523483002
- Email: info@personal.dokomat.com
- Website: personal.dokomat.com
---
## 2. Definitions
- **Service** - The TRC Cancellation Letter Generator available at personal.dokomat.com
- **User** - Any person who accesses or uses the Service
- **Letter** - The TRC cancellation letter generated by our Service
- **We/Us/Our** - Soft Affairs Sp. z o.o.
---
## 3. Acceptance of Terms
By accessing or using our Service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Service.
You must be at least 18 years old to use this Service. By using the Service, you confirm that you are 18 years of age or older.
---
## 4. Service Description
We provide an online service to generate grammatically correct Polish letters for notifying immigration authorities about termination of employment for holders of Temporary Residence Cards (TRC) in Poland.
Our Service includes:
- Online form for entering your information
- AI-powered document extraction (optional)
- Generation of formal Polish letter
- PDF download of the generated letter
---
## 5. Account Registration
### 5.1 Google Sign-In
We use Google OAuth for user authentication. By signing in with Google, you authorize us to access your basic profile information (name, email, profile picture) as described in our Privacy Policy.
### 5.2 Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
---
## 6. Payment Terms
### 6.1 Pricing
The current price for our Service is 49.99 PLN per letter. All prices include applicable VAT.
### 6.2 Payment Processing
Payments are processed securely through Stripe. We do not store your credit card information. By making a payment, you agree to Stripes Terms of Service.
### 6.3 Invoice (Faktura VAT)
If you require a VAT invoice, you can request one during checkout by providing your company details (name, NIP, address).
---
## 7. User Responsibilities
By using our Service, you agree to:
- Provide accurate and complete information
- Review the generated letter carefully before use
- Submit the letter to the appropriate immigration office yourself
- Use the Service only for lawful purposes
- Not attempt to circumvent any security measures
---
## 8. AI Document Extraction
### 8.1 Optional Feature
Our Service offers optional AI-powered extraction of information from your TRC decision documents.
### 8.2 User Control
- All extracted data can be reviewed and edited before submission
- You are responsible for verifying the accuracy of extracted information
- You can choose to enter information manually instead
### 8.3 No Automated Decisions
The AI extraction is an assistive feature only. No decisions are made solely by automated processing. You always have final control over the data used in your letter.
---
## 9. Intellectual Property
### 9.1 Our Content
All content, design, logos, and materials on our website are owned by Soft Affairs Sp. z o.o. and protected by Polish and international intellectual property laws.
### 9.2 Your Content
You retain ownership of the information you provide. By using our Service, you grant us a limited license to process your data for the purpose of generating your letter.
---
## 10. Limitation of Liability
### 10.1 Service Limitations
We provide a letter generation service only. We do NOT:
- Provide legal advice
- Guarantee acceptance by immigration authorities
- Guarantee any specific legal outcomes
- Act as your legal representative
### 10.2 Liability Cap
To the maximum extent permitted by Polish law, our total liability for any claims arising from your use of the Service shall not exceed the amount you paid for the Service.
### 10.3 Exclusions
We are not liable for:
- Decisions made by immigration authorities
- Delays in processing by authorities
- Consequences of inaccurate information provided by you
- Indirect, incidental, or consequential damages
---
## 11. Consumer Rights (Polish Law)
### 11.1 Right of Withdrawal
Under Polish Consumer Rights Act (Ustawa o prawach konsumenta), you have 14 days to withdraw from a distance contract without giving any reason.
### 11.2 Digital Content Exception
However, by clicking "Pay and Generate Letter" and proceeding with download, you expressly consent to immediate performance of the service and acknowledge that you lose your right of withdrawal once the letter is generated and made available for download.
### 11.3 Consumer Guarantees
If you are a consumer under Polish law, nothing in these Terms affects your statutory rights.
---
## 12. Third-Party Services
Our Service integrates with:
### 12.1 Stripe
Payment processing. See: https://stripe.com/legal
### 12.2 Google
Authentication via Google Sign-In. See: https://policies.google.com/terms
### 12.3 OpenRouter AI
Document extraction. See: https://openrouter.ai/terms
We are not responsible for the practices of these third-party services.
---
## 13. Privacy and Data Protection
Your use of our Service is also governed by our Privacy Policy and Cookie Policy. By using the Service, you consent to the collection and use of your data as described in those policies.
For information about your rights under GDPR, please see our Privacy Policy.
---
## 14. Termination
### 14.1 By You
You may stop using the Service at any time.
### 14.2 By Us
We may suspend or terminate your access if you:
- Violate these Terms
- Use the Service for unlawful purposes
- Engage in fraudulent activity
---
## 15. Governing Law and Jurisdiction
### 15.1 Governing Law
These Terms are governed by the laws of the Republic of Poland.
### 15.2 Jurisdiction
Any disputes shall be resolved by the courts competent for the registered office of Soft Affairs Sp. z o.o. in Poznan, Poland.
### 15.3 Consumer Disputes
If you are a consumer, you may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
---
## 16. Changes to Terms
We may modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Service after changes constitutes acceptance.
For significant changes, we will notify registered users via email.
---
## 17. Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.
---
## 18. Entire Agreement
These Terms, together with our Privacy Policy, Cookie Policy, and Refund Policy, constitute the entire agreement between you and Soft Affairs Sp. z o.o. regarding the Service.
---
## 19. Contact Us
For questions about these Terms:
**Email:** info@personal.dokomat.com
**Address:**
Soft Affairs Sp. z o.o.
Pl. Wolnosci 6/108
60-324 Poznan, Poland
---
© 2026 Soft Affairs Sp. z o.o. All rights reserved.